Thursday, June 7, 2012

Be the Perfect Source

I was browsing some of my old articles with a colleague recently and I came across a story. The headline: Clark County Would Be 'Flat Broke' If Tax Hike Ends.

My primary source in the story was then-Clark County Assistant Administrator Nathan Kennedy. And he -- as well as pretty much all of the folks there in the Clark County, Ohio Board of Commissioners Office -- was an awesome source.  He answered all of my questions as succinctly as possible. He was great with giving analogies and examples. And he just told like it was, which generated great quotes and headlines, i.e. the whole "flat broke" thing.

So if you want tips on how to be a great source that reporters can call over and over again, consider these things:

  • Make your comments easy to understand. Remember that the person reading, watching or listening to your story most likely doesn't know the inner workings of your business or organization. Include the details later, but make sure you know how to summarize and give a great comment that can be referred to as a sound bite. It accurately captures the problem in just one or two sentences.
  • Have facts and figures. How many times have I told you that reporters love statistics? Well, I'll say it again. We do. And Nate Kennedy's facts and figures led to this  lovely chart we published with the story.
  • Be ready to offer solutions. One great thing about this particular story is that officials were willing to share how they were going to solve the problem. Don't identify a problem without some idea of a solution.
The moral of the story? Be a source that a reporter can feel comfortable calling and quoting. You will find that is makes for a much smoother relationship. And kudos to Commissioners Detrick, Hartley and Tackett, as well as Michelle, Megan and Lynn; you folks were the best.

Bridgette Outten is a journalist and media consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

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