4 Ways to Establish Credibility

When you are pitching reporters, your credibility is everything.

Reporters want to know who you are, if your story is true and how/why you are qualified to speak about that story.

If you cannot prove to a reporter that you are a credible source, you can forget about a story.

Here are a few things that you should be doing to reassure journalists that you actually know what you are talking about:

• Have an online presence. By now, everyone should have a website, a blog or at the very least, a Facebook page. Gone are the days where a reporter will use a phone book to locate an expert...it's all about Google and Bing now. If you do not have some sort of online presence for your business or organization, you are sorely behind.
• Have independent research and statistics. I can't stress enough that reporters -- and people in general, actually -- love statistics. Research. Quantitative facts that support your story, and not necessarily research that you completed, unless you are a qualified researcher. Outside sources are always great. "Why, yes, the national expert on this or that said these numbers are true."
• Work with other credible partners who can vouch for you. No one operates in a vacuum. As you grow your business and organization, you should reach out to complementing organizations or businesses that you can network with and that you can tell reporters you have worked with if they ask. "Yes, we've been working with organization X on this initiative or Prominent Person B and they have been very supportive."
• Tell the truth. Don't exaggerate, bend or stretch the truth. You may get away with initially, but it will come back to bite you.

The moral of the story? When you're a media novice, your background is going to be scrutinized, especially in this digital age where people can more or less make up their credentials. Make sure that your credibility can withstand the review.

Related posts: If You Paid For It, It's Not News
                       Can You Be An Expert?

Three More Ways to Get in the News

In my teleclasses, on the blog, on webinars and just about everywhere I am, period, I'm always discussing ways to get your stories in the news.

We talk a lot about events and even being your own news station but there are also a few ways you may want to share your story that may only be directly involved with your organization.

Here are a few areas that can net you news coverage, too, if you can offer your own experience or expertise and if you believe you have knowledge that can help people:

• Health and wellness. I'm plugged into several reporter query databases and it seems someone always wants to know about work and your health. Do you have a story about how you overcame work-related stress or an unwanted weight gain? Did you beat some disease against the odds and want to share how you did it? You may have some information to contribute for a story.
• Mommyhood and family dynamics. Flexible schedules, momtrepreneurs and even stay-at-home dads are trends that can easily be plugged into for a media outlet. Do you have some unique family arrangement that supports your career? Recover from a nasty divorce and want to warn others about do's and don'ts? You may have a story.
• Gadgets, technology and helpful doodads. Everyone wants to know what the next big thing is in apps, social media and the like. Have you found something that you just can't live or work without and want to help spread the word? Caution, though...don't promote a product that you are just trying to sell...such human interest stories are usually completely organic.

The moral of the story? If you have something to say, there's usually an outlet for it. Media is more than just the mainstream newspaper or broadcast show, and there are magazines, TV shows, books and radio shows that could feature your great story or advice.

Bridgette Outten is a journalist and publicity strategist with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

Sometimes, It's Best NOT to Respond

I often get asked PR-related questions during casual conversations and though I don't specialize in crisis management PR, I think some concepts are fairly easy to understand.

One of those concepts is: you don't have to respond to everything bad "they" say about you.

"They" could be critics or the competition or just John and Joan Q. Public. We've talked about how to avoid no comment if a reporter asks you, but if nobody comes a'calling to get your take on a negative situation, sometimes it's best to just be silent -- especially if the situation is just gossip.

You have decide when a response is worth the trouble. Here are three things to keep in mind:

• Responding to a controversy extends the life of the controversy. If you come out with a statement to an issue that nobody has asked you about, you've just given a fresh perspective to that controversy. Now the story is that you responded to something that may not have grabbed many people's attention the first go-round, but they're paying attention to it now. If you don't address it, it may fade away on its own.
• If it's not libel or slander, consider letting it go. If it's not serious enough to take the issue to a court of law, ignore your first instinct to post on your blog or Tweet or write a Facebook post to give 'em the whatfor. A lot of times, that's they what "they" want anyway -- to get a rise out of you.
• Keep your poker face on. Don't let them know that you have been affected by whatever they have to say, again, if it's not libelous, slanderous or will somehow affect the life of your business or organization.

The moral of the story? In this digital age, everyone has a platform to state their opinion. Decide whether a response to a negative opinion is worth the effort of your attention.

Bridgette Outten is a journalist and publicity strategist with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

Where You Are Determines Where You Pitch

It's a simple enough concept: where your story is taking place determines where you should be pitching that story.

Yet, again and again, I hear reporters say they get press releases from someone in Houston -- when they're in New York. And I can't figure out why because doing so only shows that you didn't research anything before you started to pitch and that can get annoying very quickly to a reporter.

Here are three easy ways to determine where -- demographically -- you should be pitching your story.

1. Determine where the story is taking place. If it is an event, protest, demonstration, campaign...anything that is happening...what is the address? Wherever the event is happening is a pretty good indication that you should be pitching to reporters in that vicinity.
2. Determine who will be affected. The event can technically be happening in another area if it will somehow have an affect on people near where you are pitching.
3. Determine where the people are who will care. You job is to a convince a reporter that their audience will care about the story you have...part of that process is picking the correct location.

The moral of the story? Your credibility takes a hit when you don't do the simple research of scouting of where the people are who would be most interested in your story.

Bridgette Outten is a journalist and publicity strategist with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

Five Ways to Handle A Mistake in Your Story

Your story is finally published or has made it on the air.

This is your moment of shining glory. Except.

The reporter made a mistake. So...now what? Do nothing and hope no one heard? Call the reporter and give them a piece of your mind?

The answer, quite simply, is neither option.

We've talked about how you can help reporters avoid mistakes before but let's talk damage control after it actually happens. Proceed with caution, though, because you should use these tips if there is an actual error or facts are misconstrued; NOT just because you didn't like how your quotes sounded.

1. Don't panic. It's not the end of the world. Assess the severity of the error and how it may impact your business or organization going forward. Make sure you calm done before you proceed to the next step, which is...
2. Contact the reporter. Be civil. Make sure you are able to articulate exactly what the error was and the subsequent correction or distinction you believe should be made.
3. Ask what your options are. Some publications or outlets will publish/air a retraction or correction, depending on the error. If you believe the reporter simply misunderstood or took a quote out of context, ask if you can write a letter to the editor explaining the issue. If it's broadcast, ask if they will consider a brief phone call to let you clear things up. 
4. Clarify on your website or social media. Worst case scenario, the outlets don't see an issue. You still have your own ways to publicize your stance. You may still share the link to the story, but with an addendum that says you want to clarify, correct or add to a certain point. Also, if it's a common misconception, you may want to take the opportunity to rephrase a certain point for your organization or business and invite feedback and discussion via Facebook or Twitter. Perhaps this is an image issue that you didn't even realize you had.
5. Don't bash the reporter. Try to remember that it isn't personal and everyone has a job to do. Even if you and the media outlet don't see eye to eye on the higher, take the higher road and don't burn bridges.

The moral of the story? Mistakes and misunderstandings happen. Respond to them and use them to make your next interview even better.

Bridgette Outten is a journalist and media consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

How the News Works

I've said it before.

Getting in the news is free -- and if you paid for an interview, it's not news.

Though you may pay a strategist or publicist or PR person to craft your pitch or press release or press kit to pique a reporter's attention. nobody pays the reporter to cover your story -- except their own publication. Because it's the reporters job

There are a few points worth reiterating here:

1. Reporters are bound by ethics laws that prohibit them from taking money from you. If money changes hands, the objectivity goes out of the window. Any gifts, even for holidays or to show appreciation, usually have a very small limit. This means you cannot pay someone for media coverage.
2. If you pay someone to publicize you, write the script because it's an advertisement. There are lot of of e-shows and such that charge money. If that's the case, please tell them that you should get to submit questions and answers, because you have essentially paid for a commercial.
3. Do your research before you try to submit your own article. Some media outlets, but not all, let you submit your own information for coverage. I've seen newspaper in smaller markets or towns that will print your press release as is or let you actually submit an article. But larger ones typically want their own reporters and photographers to cover the story. Do the research to be sure the media outlet you're targeting accepts submissions. 

The moral of the story? The media is a great tool and one that you can tap into -- if you know how to pitch your story correctly -- without a charge from them.

Bridgette Outten is a journalist and media consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

Say It On Your Own

I'm always willing to talk about how social media and traditional media should work hand-in-hand.

The one great thing about social media is that you can broadcast whatever you want -- even if you haven't been able to get on the news.

But that doesn't mean that when you post a blog entry, it should be boring and dull. It doesn't mean that your videos shouldn't be quality or that audio shouldn't be compelling.

You still have to fulfill the elements of news that grab your audience's attention if you want people to notice it. You still want to be sure that your content:

• Informs, educates or entertains
• Is truthful and credible
• Tells a great story.

The moral of the story? Great social media can prepare you for your placement in traditional media.

Bridgette Outten is a journalist and media relations consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

Look Harder: The Story Behind the Story

Reporters like creative, unique stories. We have covered that fact time and time again.

So I would like to challenge you to think outside the box when you're considering what a reporter may be interested in about your story.

Ask yourself: Is there something about your story, beyond the fundraiser, beyond the annual workshop that could make for an even more interesting story? Something that uniquely belongs to your organization? Look at what you think your story is. And then look again.

If there is, begin to brainstorm about the best way to describe it and communicate it to a reporter to get coverage. The moral of the story? Be different. It's key to getting news coverage.

Bridgette Outten is a journalist and media relations consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.

When Skill and Publicity Meet

Social media has done it again -- specifically Youtube.

So what do you get when you mix an intriguing cover of the group LMFAO's "Sexy and I Know It" with the social media tool that exposes that cover to millions? An epic opportunity for 18-year-old Noah Guthrie, a South Carolina high school student who just goes by Noah.

So far, Noah appeared on the Today show and across countless blogs because of unusual arrangement of the song and its garnering of 2.5 million hits. Check out the Youtube video below. And as it turns out, it's not Noah's first cover slam dunk: two years ago, the singer/song-writer got some shine on the Ellen Degeneres Show.

The moral of the story? Using social media for something amazing and awesome is bound to get amazing and awesome publicity -- which leads to amazing and awesome opportunities. If you have something great, share it with the world. The publicity will follow.


Bridgette Outten is a journalist and media relations consultant with The Write Vision Group, Inc. With a background in print media, she has written thousands of articles for newspapers and online publications. At The Write Vision Group, Bridgette consults with nonprofits and small businesses about how to get their programs and efforts in the news. Meanwhile, she blogs on all things journalism.